Shipping & Return

We ship worldwide and to all countries, immediately from stock in our Budapest-based warehouse.

 

All our products are on stock in our Budapest based warehouse. You will receive your tracked order within 3-7 business days, depending on your country. The express order takes between 2-4 business days.

All our products are on stock in our Budapest based warehouse. You will receive your tracked order within 4-8 business days, depending on your country. The express order takes between 3-7 business days.

The tracked shipping takes between 2-4 business days. The express shipping takes between 1-3 business days. You can also choose your parcel to be delivered at pick up points with GLS ParcelShop or FOXPOST.

 

The cost of tracked, standard shipping with DHL is 5 990 HUF (approx. 15 EUR). The cost of tracked, express shipping with DHL for all orders is 7 990 HUF (approx. 20 EUR). We offer free shipping for all orders above 200 000 HUF (approx. 500 EUR).

The cost of tracked, standard shipping with DHL is 9 990 HUF (approx. 30 EUR). The cost of tracked, express shipping with DHL for all orders is 12 990 HUF (approx. 35 EUR). We offer free shipping for all orders above 250 000 HUF (approx. 600 EUR).

The cost of tracked, standard shipping with GLS is 1 490 HUF (approx. 5 EUR). The cost of tracked, express shipping with GLS for all orders is 1 990 HUF (approx. 7 EUR). The cost of shipping with GLS ParcelShop or FOXPOST is 1 290 HUF (approx. 3 EUR).

 

Outside the European Union product prices displayed are exclusive of all local taxes and duties that may be due. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order from customs on arrival. Please refer to the website of your country’s customs authorities for more information.

 

If you wish to exchange your purchase, please ensure they are returned in the same condition as received. Returns that do not adhere to our policy will not be accepted. If you wish to exchange your order, please initiate the return process for the unwanted product via your customer account, and place a new order for the correct product. To start the return process, access your account through our online store using the email address you used for submitting your original order and a 6-digit code, which will be provided by us. We offer a pickup service for returns at a specified fee (please refer to the table below).

 

Handle your purchases with care and if you wish to return, please ensure they are returned in the same condition as received. Returns that do not adhere to our policy will not be accepted. You have a 14-day window from the date of product arrival to request a return through your customer account. Access your account on our online store by signing in with the email address you used for submitting your order and a 6-digit code, which will be provided by us. Subsequently, your request will undergo review, and you will be notified upon approval. Track the progress of your request through your customer account. Once your return is approved, you will receive a return shipping label along with instructions to complete the return. For returns within Hungary, the carrier collecting the item will attach the necessary shipping label to the box. In the event of a failed pickup, please notify us promptly, and we will arrange for an alternative collection. If the second pickup attempt is also unsuccessful, it becomes your responsibility to return the item within 14 days from the package's arrival. Failure to do so will result in the forfeiture of your refund rights. Additionally, failure to hand over the package to the courier within 3 business days after receiving the shipping label will result in the loss of refund rights. The applicable return fees, which will be deducted from the refundable amount, are as follows:

REGION	RETURN FEE	RETURN FEE (Approx. EUR)	RETURN FEE (Approx. USD)
HUNGARY	1 990 HUF	5 EUR	5 USD
EU	7 500 HUF	20 EUR	20 USD
EUROPE (NON-EU)	10 000 HUF	25 EUR	30 USD
US & CANADA	15 000 HUF	40 EUR	45 USD
AFRICA, ASIA, CENTRAL AMERICA, CARIBBEAN, MIDDLE-EAST, SOUTH AFRICA	20 000 HUF	50 EUR	55 USD
AUSTRALIA & OCEANIA	25 000 HUF	65 EUR	70 USD

Once we receive the product in its original condition within 14 days of the original receipt, your refund will be automatically processed via the original payment method within 14 days.

 

All returned items must comply with our returns policy: items must be returned unworn, undamaged, and unused, with all original tags attached and the original packaging included. Please follow these guidelines to prolong the life of your purchase and exercise care when trying them on and return them in the same condition as received. Returns that do not adhere to our policy will not be accepted.